*Handmade curtains, tolerance range in ± 1.5"
These are great. We purchased 2 fixed curtains and 2 custom sized. They shipped amazingly fast for custom work. The custom curtains were just a little bit shorter than the fixed size, but since they weren't next to each other, it wasn't a problem for me. My upstairs neighbor saw them and will be purchasing a set for her deck as well. They look great and so far, seem to function very well, just as intended. We have not tested them in a rain storm just yet.
I still have yet to receive my curtains. I have emailed the company about this issue 2x. I was told both times that I would have them by the end of the week. I'm still waiting..
Have not received this item. Pretty upset that it has taken so long!
Still waiting to get them
Not good. I haven’t received the item yet. Past due
I have not received this as of yet. This is my third order for this product and it never took this long to ship. I have a shipping number but when I click it says there is no information on that number. Please help
NEVER RECEIVED MY ORDER OR A REFUND! BUYER BEWARE!!!!
When my curtain faded and some of the grommets began to separate from the fabric, SnowCity replaced it with another curtain at no charge. Their advice and their willingness to work with me was invaluable.
Curtains are beautiful..great weight and waterproof. Customer service with recent exchange of shorter length was exceptional. Even past the 45 days return date (by a couple weeks) went smoothly and money refunded immediately when curtains were dropped off at UPS and postage paid by SnowCity. I got home an hr later and they had already credited my PayPal payment with refund before receiving the curtains based on shipping scan info...cool!!!! Incredible customer service with everything over past few months, Don’t let negative past reviews prevent you from shopping with SnowCity...they have their act together and are wonderful to work with. All communication via email was fast, easy and superb!!!!!!